Providing full-service troubleshooting and support of MacOS® and Windows based PCs.

PC crashing? Has it slowed to a crawl? Don't pull the plug! Let JWD TECH check your PC for spyware, adware, and viruses!

JWD TECH offers in home care of your PCs. One flat rate fee for cleaning your PCs of viruses, adware, and spyware.

We provide installation of new hardware and software for MacOS® and Windows based systems.

We can meet with you and help you find the best system to fit your needs, for home or office. If you're surfing the web, checking email, creating the next great smash-hit movie, or providing your children with a great learning tool; we can help you find what you need.

Tired of Windows, viruses, adware, and spyware all together? Ready to toss your PC out a window? Ask us about the latest Macs and if the MacOS® can work for you!

Rates - Flat rate pricing for in-home/on-site support you can afford

In-Home support for home users, just $250/day M-F 10am-6pm. Call for an appointment and more info.

On-Site support for home-office and small business users. $350/day home-office, $500/day small business M-F 9am-6pm. Call for an appointment and more info.

Additional charges may apply for After-Hours, Weekend and Holiday In-Home/On-Site Service and Support. Additional charges may apply for areas East of US HWY 331, West of Navare, and North of I-10.

Over-the-phone support is available for $30/call. If an in-home/on-site appointment is needed within 24 hrs, $30 will be applied to the in-home/on-site fee.

Remote support is available for $50/incident. If an in-home/on-site appointment is needed within 24 hrs, $50 will be applied to the in-home/on-site fee.

Ask about our special monthly rates for Unlimited over-the-phone and remote support.

Helpful hints

Windows allows you to have your PC automatically download and install updates from Microsoft to help protect your PC. Make sure you have "Automatic Updates" turned on, and that your PC is turned on when it is scheduled to download and install updates. If you're not sure how, or need help, give us a call!

Even the best anti-virus and anti-spyware software can let you down. If you have important data on your PC, make sure you keep copies on CD , DVD, external hard drive, or "The Cloud". Not sure how? No problem, we can teach you how to keep your data safe. Contact JWD TECH to schedule an appointment.

Forgot to backup your important data? Has disaster struck and rendered your computer inoperable? Ask JWD TECH about your data recovery options.

When you are going to have any PC support provider come to work on your PC, it's important to have the disks/CDs that came with your PC ready. This can often save headaches for you and the tech. It can also save you money. Many of JWD TECH's competitors charge by the hour. The last thing you want, is to pay for a tech support provider to wait while you search for a CD.

Keep all your floppy disks, CDs, and DVDs in a cool dark place. Heat and UV light can damage disks and the data on them.

MacOS® users - MacOS X® is built on top of UNIX, which automatically performs maintenance operations around 1am. Not awake at 1am? Don't want to leave your Mac on all night? Look into any of the shareware applications (Cocktail Onyx) that allow you to run these tasks when you choose to.


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